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You can use the contact form on this page for general enquiries, consultation questions, treatment support, order assistance and other customer service matters.

Include your full name, email address and a clear description of your enquiry. If your question relates to an existing order, include your order number where possible.

Use the contact form and select the treatment or consultation enquiry option. Treatment suitability should be considered through the appropriate consultation and assessment process.

You may ask questions about available treatment options, but the contact form does not replace a consultation. Suitable treatment depends on your individual circumstances and appropriate assessment.

Select the Existing Order option in the contact form and provide your order number along with a short description of the issue. This helps the support team identify your order more quickly.

MySlimCare is based in Germany and serves eligible European markets. The availability of particular services or treatments may vary depending on the customer's country.

Information submitted through the website should be handled in accordance with MySlimCare's Privacy Policy and applicable data protection requirements.

No. The contact page is intended for routine customer and service enquiries. If you require urgent medical assistance, contact the appropriate emergency medical service in your location.